Home  »  Metro PCS

Metro PCS

Rating:
106 complaints

Metro PCS Icon

Metro PCS social reviews and reports. Join community by posting your own comments or complaints.

Metro PCS Communications, Inc. is an American telecommunications company. The company was founded in 2002. The company provides a complete selection of wireless telecommunications services. Metro PCS Communications, Inc. offers unlimited local and long distance calling without any signed contracts. The tagline of the company is: "Everything we do is unlimited." Metro PCS Communications, Inc. offers unlimited local wireless calls, unlimited long distance, unlimited texts, unlimited directory assistance, and unlimited Web access. The company is considered to be one of the leading companies in most top U.S. telecommunications markets.

Metro PCS Communications serves more than one hundred millions of customers.

Please try to contact Metro PCS Customer Service directly prior to posting any complaints on this site.

Best Consumer Reports

Metro PCS Complaints & Reviews

Metro PCS Reviews

Donsmith
Metro PCS has the worst service
5.0 PO Box 601119 DallasTX75360 1-888-8metro8 (1-888-863-8768) http://www.metropcs.com/about/contactus.aspx

I've had metro pcs for about three years now, and also have three accounts with them. Almost daily i have no connection at all. I bought the lg esteem for $400 recently to see ...

#318559
May 15, 2012
10

Titauna0...
Metro PCS - Metro phones
5.0 PO Box 601119 DallasTX75360 1-888-8metro8 (1-888-863-8768) http://www.metropcs.com/about/contactus.aspx

They suck and i am never abel to talk to a rep and not only that they phones suck it loose service slow processer and when in my pocket it calls other pepole even the pepole i dont...

#318148
May 13, 2012
28

Alakazan
Metro PCS - No service on cell phone when bill isn't due yet.
5.0 PO Box 601119 DallasTX75360 1-888-8metro8 (1-888-863-8768) http://www.metropcs.com/about/contactus.aspx

My cell phone says no service. My bill isn't due until 4/30/20012 Its off on the 26th. I can't even call 911 if I had to. I can't call the company because NO SERVICE. W...

#315001
Apr 26, 2012
99

Anonymous
Metro PCS Cell phone
5.0 PO Box 601119 DallasTX75360 1-888-8metro8 (1-888-863-8768) http://www.metropcs.com/about/contactus.aspx

MIAMI, FLORIDA -- I purchased a Samsung cell phone on 4/19/12. I asked the clerk if I didn't like it, could I return the cell phone. The clerk responded, yes, before 7 days aft...

#314348
Apr 24, 2012
81

Jim#
Metro PCS - MetroPCS autopay doesn't work nobody will fix it
5.0 PO Box 601119 DallasTX75360 1-888-8metro8 (1-888-863-8768) http://www.metropcs.com/about/contactus.aspx

Horrible customer service 6 store reps, 6 online reps, 8 days. Account deleted and recreate at least 6 times. Everyone keeps saying the same thing just go in and update to account ...

#314306
Apr 24, 2012
61

Anonymous
Metro PCS caused dangerous situation
5.0 PO Box 601119 DallasTX75360 1-888-8metro8 (1-888-863-8768) http://www.metropcs.com/about/contactus.aspx

My family has 3 metro phones, which were getting limited or no service for two days. When I tried to complain at the store, I was told the manager was in a meeting and could not be...

#313683
Apr 21, 2012
88

Primex77
Quest Communications Metro PCS Selling Fake Merchandise
5.0 PO Box 601119 DallasTX75360 1-888-8metro8 (1-888-863-8768) http://www.metropcs.com/about/contactus.aspx

I purchased on April 16, 2012 what appeared to be Beats By Dre headphones. Prior to me purchasing I went to the store 2 weeks ago. The manager at that time told me the headphones w...

#312841
Apr 17, 2012
96

Tapkigen
Rebate from Metro PCS
5.0 PO Box 601119 DallasTX75360 1-888-8metro8 (1-888-863-8768) http://www.metropcs.com/about/contactus.aspx

I was promised to get a rebate/money back. They told me after two months that i would receive it in a week, then after another a month they said it was coming in a week and that th...

#312782
Apr 17, 2012
125

Angelabr...
Bought a $400 phone from Metro PCS that wont work
5.0 PO Box 601119 DallasTX75360 1-888-8metro8 (1-888-863-8768) http://www.metropcs.com/about/contactus.aspx

I bought the 4g lg phone from metro pcs for $400. was suppost to have a $100 mail in rebate with it. they denied me my rebate with no legitimate cause and then the phone will not s...

#312756
Apr 17, 2012
115

Anonymous
Metro PCS
5.0 PO Box 601119 DallasTX75360 1-888-8metro8 (1-888-863-8768) http://www.metropcs.com/about/contactus.aspx

This company is like a drug dealer they give you a service then they take it back and if you want the service you have to pay by the minute for it while everyone else gets unlimite...

#312562
Apr 16, 2012
96

Anonymous
Metro PCS
5.0 PO Box 601119 DallasTX75360 1-888-8metro8 (1-888-863-8768) http://www.metropcs.com/about/contactus.aspx

Well I had unlimited calls to Trinidad then metro removed the service I was pissed but I'm very happy now bcuz BOOST MOBILE PROVIDES THE SERVICE FOR THE SAME $10.00 UNLIMTED A ...

#311697
Apr 12, 2012
114

Obierigh...
Metro PCS - No youtube suckssssssssss
5.0 PO Box 601119 DallasTX75360 1-888-8metro8 (1-888-863-8768) http://www.metropcs.com/about/contactus.aspx

Im pissed everytime I try to go on youtube it doesnt work bought this crappy phone from metropcs samsung admire sucks want my money back sucks.*** phone freezes when yourplay ...

#311051
Apr 10, 2012
132

Anonymous
Metro PCS - VERY DISSAPOINTED
5.0 PO Box 601119 DallasTX75360 1-888-8metro8 (1-888-863-8768) http://www.metropcs.com/about/contactus.aspx

I presume that Metro is a professional company and seek the needs of the people. You don't offer something that pulls family together and then take it away. You know how much...

#309656
Apr 03, 2012
159

Anonymous
Metro PCS UNFAIR INTERNATIONAL CALLING
5.0 PO Box 601119 DallasTX75360 1-888-8metro8 (1-888-863-8768) http://www.metropcs.com/about/contactus.aspx

I can't believe that MetroPCS removed some of the countries from their international calling plan such as Trinidad & Tobago without having the courtesy of informing their loyal...

#309453
Apr 02, 2012
207

Lizinmia
Metro PCS , Crooks
5.0 PO Box 601119 DallasTX75360 1-888-8metro8 (1-888-863-8768) http://www.metropcs.com/about/contactus.aspx

According to my bank statements I have Paid Metro PCS $508.50 dollars between 08/2011 and 04/2012... 9 MONTHS - I've kept my account uptodate - in other words I pay it a hea...

#308935
Mar 30, 2012
160

Gillkden
Metro PCS - Metropcs international calling plan
5.0 PO Box 601119 DallasTX75360 1-888-8metro8 (1-888-863-8768) http://www.metropcs.com/about/contactus.aspx

I am totally pissed with metropcs as they discontinued the country that I usually call (trinidad and tobago) from their international calling list. They neglected to inform their c...

#308820
Mar 30, 2012
547

Billncindy
Metro PCS - MetroPCS customers cannot contact MetroPCS to report service problems
5.0 PO Box 601119 DallasTX75360 1-888-8metro8 (1-888-863-8768) http://www.metropcs.com/about/contactus.aspx

Metro PCS services are unavailable to my family since 8 pm March 19, 2012, it is now 2 am 1:42 am, March 20, 2012 and service is still unavaiable. Using my home computer, I went on...

#306100
Mar 20, 2012
289

Anonymous
Metro PCS - MetroPCS IS NOT DEALING IN GOOD FAITH!
5.0 PO Box 601119 DallasTX75360 1-888-8metro8 (1-888-863-8768) http://www.metropcs.com/about/contactus.aspx

7 days ago I purchased a phone at metropcs in the Swansea Mall, MA which belongs to the same owner of the one in Providence - and due to poor service and as I was told when I made ...

#305247
Mar 16, 2012
211

Anonymous
Metro PCS - Metropcs
5.0 PO Box 601119 DallasTX75360 1-888-8metro8 (1-888-863-8768) http://www.metropcs.com/about/contactus.aspx

I bought have a plan for three lines at metro pcs and one of the phones got broken so I decide to get a new phone, and they suppose to send me a mail-in rebate .I send all my pape...

#304938
Mar 15, 2012
195

Pmorris0...
DO NOT BUY A Metro PCS PHONE
5.0 PO Box 601119 DallasTX75360 1-888-8metro8 (1-888-863-8768) http://www.metropcs.com/about/contactus.aspx

I purchased a Metro PCS Samsung Indulge under the assurance that it was Fast on the Internet for downloading music and video clips. As to date I have not been on the Internet with...

#304709
Mar 14, 2012
256

Ree123
Metro PCS ISSUES @ Grapevine TX STORE VERY RUDE
5.0 PO Box 601119 DallasTX75360 1-888-8metro8 (1-888-863-8768) http://www.metropcs.com/about/contactus.aspx

I switched over to Metro PCS 6 months ago and after 2 months my 1st phone stopped charging i took it to an office they filed a claim and gave me a new phone... YESTERDAY i took it ...

#304672
Mar 14, 2012
255

Anonymous
Metro PCS - Lousy Customer Service
5.0 PO Box 601119 DallasTX75360 1-888-8metro8 (1-888-863-8768) http://www.metropcs.com/about/contactus.aspx

If you're thinking about going with MetroPCS...don't! It'll one of the worst decisions you'll make this year. The network doesn't have the capacity to do anything like the major ne...

#304555
Mar 13, 2012
188

Maria Bo...
Metro PCS - MetroPCS deceives customers
5.0 PO Box 601119 DallasTX75360 1-888-8metro8 (1-888-863-8768) http://www.metropcs.com/about/contactus.aspx

I switched from another carrier in order to save some bucks after getting laid off in November. The connection is so bad that I am not being able to talk to employment agencies bec...

#302279
Mar 05, 2012
223

MeanandS...
Metro PCS bad Business
5.0 PO Box 601119 DallasTX75360 1-888-8metro8 (1-888-863-8768) http://www.metropcs.com/about/contactus.aspx

I was needing a phone because I was traveling alone to move from Michigan to North Carolina so a friend told me about Metro PCS so I went to the Metro PCS store in St. Claire Shore...

#299975
Feb 24, 2012
289

Ngy06
Metro PCS - Don't Bother with MetroPCS!
5.0 PO Box 601119 DallasTX75360 1-888-8metro8 (1-888-863-8768) http://www.metropcs.com/about/contactus.aspx

This was my FIRST AND LAST time dealing with MetroPCS, horrible company. Sorry, guys, but this is going to be a tad long: Feb 15, 2012 I came into MetroPcs authorized retai...

#299548
Feb 23, 2012
269

Marsheh
Metro PCS - Trying to get refund
5.0 PO Box 601119 DallasTX75360 1-888-8metro8 (1-888-863-8768) http://www.metropcs.com/about/contactus.aspx

If anyone has an email for their corporate headquarters or Finance/Accounting department, please send it to me! mkjh_champ@yahoo.com Thanks! Since no one seems to know this informa...

#298791
Feb 20, 2012
304

Deede
Metro PCS is a joke
5.0 PO Box 601119 DallasTX75360 1-888-8metro8 (1-888-863-8768) http://www.metropcs.com/about/contactus.aspx

I had a Metro PCS phone for over two years and put up with the undelivered messages and basic poor service because the price was so good and no contract. I added a feature called ...

#295902
Feb 10, 2012
311

Moonfire
Metro PCS Hates Customers!
5.0 PO Box 601119 DallasTX75360 1-888-8metro8 (1-888-863-8768) http://www.metropcs.com/about/contactus.aspx

I have been with Metro PCS for about a year now and from the beginning my biggest complaint is trying to get a Live person to help resolve problems. When I have gotten a LIVE pers...

#294676
Feb 05, 2012
298

The Nena
Metro PCS - METRO PIECE OF ***!
5.0 PO Box 601119 DallasTX75360 1-888-8metro8 (1-888-863-8768) http://www.metropcs.com/about/contactus.aspx

I PURCHASED MY CELLPHONE (GALAXY, PURCHASED FOR $300)JULY OF 2011, NOVEMBER 2011 THE BOTTOM THREE BUTTONS TO MY PHONE COMPLETLY STOPED WORKING. THIS ERROR STOPED ALLOWING ME TO US...

#293846
Feb 01, 2012
241

Sammy212
Metro PCS - MetroPCS sold me garbage and wont exchange it!
5.0 PO Box 601119 DallasTX75360 1-888-8metro8 (1-888-863-8768) http://www.metropcs.com/about/contactus.aspx

I purchased a phone from MetroPCS on November 17, 2011 for $350.00 base price. On December 30, 2011 the phone stopped connecting to their internet & 4G service. The only thing I co...

#293540
Jan 31, 2012
319
< Prev 1 2 3 4Next >
Reviews 1-30 of 106

Related Information

Cellular Phone
Cellular telephone (also called mobile telephone) became irreplaceable in everyday life of any civilized modern person. Its concept was created by AT&T after the Second World War, but at that moment no technologies for its creation were available. The first cellular telephone for widespread use was presented by Motorola in 1983 and it worked by means of short-wave analog or digital telecommunication in a wireless connection established between a telephone and a relatively nearby transmitter. Tern 'cellular' is used because the system works many base stations divide thus a service area into multiple 'cells'. Cellular calls are transmitted from base station to base station while subscriber travels from cell to cell, like it was practiced in first car (mobile) phones.

Featured Complaints