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Metro PCS

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74 complaints

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Metro PCS Communications, Inc. is an American telecommunications company. The company was founded in 2002. The company provides a complete selection of wireless telecommunications services. Metro PCS Communications, Inc. offers unlimited local and long distance calling without any signed contracts. The tagline of the company is: "Everything we do is unlimited." Metro PCS Communications, Inc. offers unlimited local wireless calls, unlimited long distance, unlimited texts, unlimited directory assistance, and unlimited Web access. The company is considered to be one of the leading companies in most top U.S. telecommunications markets.

Metro PCS Communications serves more than one hundred millions of customers.

Please try to contact Metro PCS Customer Service directly prior to posting any complaints on this site.

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Metro PCS Complaints & Reviews

Metro PCS Reviews

Focusonm...
Not happy with LG Esteem- Metro PCS

I have been having issues with my brand new LG Esteem rebooting and shutting down completely on its own. I purchased the phone December 12 at a local Metro PCS store. I have been g...

#291625
Jan 24, 2012
31

COONKATA
*** Metro PCS

THE MOST UNPROFESSIONAL INCOMPETENT DUMBED DOWN IDIOTIC "CUSTOMER SERVICE" I HAVE EVER DEALT WITH. STUPIDITY SHOULD COME WITH A IT'S LIMITS. I'VE TALKED TO 9 IDIOTS IN THE PAST 3 H...

#291009
Jan 22, 2012
24

Anonymous
Metro PCS - Metro pos non customer service sux!!

Cant access online, cant talk to a live person who can do anything. stay on hold til you get tired and hang up....they delay, delay delay.....claim to open tbl tix and dont, calim ...

#290370
Jan 19, 2012
41

Anonymous
Metro PCS - Metropcs wants a service charge to pay your bill when their website is down.

Metropcs is allegedly upgrading their website. I pay on the website with express pay so that I don't encounter any service charge. So when I went to the website as usual to pay...

#290279
Jan 19, 2012
58

Hisvessel
Metro PCS SCAM DELAERS

MY PHONE WASNT WORKING SO I WENT IN THE STORE TO TRY TO GET THEM TO LOOK AT IT AND SEE IF THEY COULD FIX IT. I TOLD THE GUY WHAT WAS GOING ON AND HE IMMEDIATELY SAID IT WAS SOME CA...

#285406
Dec 31, 2011
173

Anonymous
Metro PCS piss-poor customer service

From the beginning . . . for a Christmas gift, I bought a new phone for my girlfreind. She's been a MetroPCS customer for over ten years (and still using the same phone - OMG)...

#284716
Dec 28, 2011
126

Slosh
Metro PCS - Metro POS (oops) PCS

I went on line to pay my Metro bill that was one day late, so therefore there was no service. So I inputed all of my information (including my email, and credit card information) ...

#283663
Dec 23, 2011
149

Anonymous
Metro PCS - They had no knowledge of anything and they were no help and the computer wouldn't let me speak to A

I LOST MY PHONE AND THE CUSTOMER SERVICE IS HORRIBLE I WAS SO FRUSTRATED I AM SERIOUSLY THINKING ABOUT CHANGING SERVICE PROVIDERS SO PLEASE IF YOU GUYS WANT TO KEEP YOUR CUSTOMERS...

#282801
Dec 20, 2011
100

Anonymous
Metro PCS phone customer service on 301 and 12th sarasota fl

I purchased a cell from 301 and 12th 3 months ago in sarasota, fl. from Metro Pcs and it stopped working. Today, this lady at the 301 store was rude, said the plug in was dirty. No...

#282212
Dec 17, 2011
135

Anonymous
Metro PCS - Worst Don't Trust At All.....

They sell the phones and service like it is the best thing ever, so stupidly I bought my son a new phone as a Christmas gift and two days later he goes in to change over his phone ...

#278758
Dec 02, 2011
206

Anonymous
Metro PCS - Restocking Surprise

I was going to use Metro pcs for my family cell phones. I tried them for one day the quality was terrible the reception non existent. It was just not the phones for us. When I w...

#277420
Nov 26, 2011
191

Logirls954
Metro PCS - Disgusting Customer Service

So yesterday I went hunting and got stuck in the woods. Needed to add some roaming minutes to my phone. Able to text, not call. Sent a text to my wife to add roaming minutes to my ...

#276784
Nov 23, 2011
191

Anonymous
Metro PCS - Did not resolve my phone issue, made it worse

November 3, 2011. The Metro PCS in Jonesboror, GA is by far the worst representation for the Metro PCS company. Their customer service is a joke! Their products are sub-par at best...

#272664
Nov 03, 2011
199

Danielpm...
Metro PCS tried to cheat me out of 300 dollars

On October 1st i purchased 300 dollars on two phones at the Metro pcs store on channel islands in port hueneme ca. I live on a navy base so the phones got little to no service due ...

#269287
Oct 19, 2011
192

MrMetroPCS
The TRUTH about Metro PCS....

I see a lot of people carrying on about how horrible Metro PCS is. Well I work for a Metro PCS in Connecticut and am here to let everyone know about how things are SUPPOSED to work...

#269109
Oct 19, 2011
553

Promobil...
Metro PCS - No contarct means contract

Even though you think you're getting a no contract phone make sure you read the fine print.If you believe it is month to month its not, when you sign up the day you get the phone i...

#267374
Oct 11, 2011
410

Dangsimon
Metro PCS - Horrid Customer Service Policies

The customer service with both metro corporate stores and the mom and pop stores that lead you into believing they are Metro PCS, is horrid to say the least. The folks on the phon...

#266693
Oct 07, 2011
207

KSN380
Metro PCS - They flat out stole my money ...

Dishonest and sleazy business practices. Don't shop here or the other 3 MetroPCS stores nearby. They're all owned by the same person named Joe. I can't speak for the...

#266101
Oct 05, 2011
366

Anonymous
Metro PCS - Metro is the WORST!!!!!!!

I can't even begin to tell you how much I absolutely HATE this company!!!!! I bought a touchscreen from them a few months ago and you would think that it would be like any other to...

#265915
Oct 04, 2011
321

Metropie...
Metro PCS=metro piece of ***

A friend has metro PCS service on his cellphone. Having no transportation and no computer had difficulty paying his phone bill. I, being the nice guy that I am offered to pay his b...

#265793
Oct 03, 2011
334

Amikay
Metro PCS - Worst Customer Service!

MetroPCS is the most horrible cell phone carrier I have dealt with. I have been a customer of At&t, Verizon, Surewest, T-moblile, and formerly Metro Peice of ***. Most employees ar...

#265199
Sep 30, 2011
200

Anonymous
Metro PCS - Worst Customer Service!

MetroPCS is the most horrible cell phone carrier I have dealt with. I have been a customer of At&t, Verizon, Surewest, T-moblile, and formerly Metro Peice of ***. Most employees a...

#265197
Sep 30, 2011
213

Anonymous
Metro PCS - METROPCS does not provide 4G service

I pay for 3 phones from MetroPCS, Two 4G phones and one 3G phone. The 3G phone has a faster data connection than either of the 4G phones. The 4G phones are Samsung Indulges that co...

#264982
Sep 29, 2011
489

Anonymous
Metro PCS Lies About Coverage & Sevice

888 863-8768Metro PCS is awful and should be sued!My daughter and I are on the same plan with Metro PCS. I pay ($115.00) for full services (Long Dista...

#262981
Sep 20, 2011
403

Bugstwogo
Metro PCS - Screwed me

I just got this phone 3 months ago, Huawai M860. The touch screen has stopped working and is under warranty. Metro PCS has the phone in stock at the corportate store but to get it ...

#261427
Sep 12, 2011
207

Chonchie
Metro PCS is the worst

I paid my bill online and metros auto service is telling me that a payment has not been made,yet I have a confirmation number and the phone service will not connect me to a LIVE ag...

#257919
Aug 26, 2011
247

Anonymous
Metro PCS - MetroPCS - Dallas TX Complaints - Online Pymt System Scam

MetroPCS online payment program took my payment information but at the point where it confirms payment - it displayed a page that said payment did not go through. Please try again ...

#255987
Aug 17, 2011
481

Anonymous
Metro PCS - I get on the phone and around and around we go i never get to a human jst more and more recordings

U people effing suck I have never been more pissed in my life u ask if i wnt to speak to a representative then give u another recording r u kidding me fix ur *** if i say represen...

#255282
Aug 13, 2011
257

Liskavitch
Metro PCS is the Worst Company on Earth

Just a warning to anybody looking to choose Metro PCS for their cell service. The Company DOES NOT treat their customers well and does not let you talk. They charge you your comp...

#251620
Jul 27, 2011
403

Anonymous
Metro PCS - Metropcs customer service doesn't exist

Got a text message on my metropcs phone: "blah blah blah..." no it didn't say blah blah blah but there were words I've forgotten in the message. The thing basically said I h...

#247910
Jul 09, 2011
441
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Related Information

Cellular Phone
Cellular telephone (also called mobile telephone) became irreplaceable in everyday life of any civilized modern person. Its concept was created by AT&T after the Second World War, but at that moment no technologies for its creation were available. The first cellular telephone for widespread use was presented by Motorola in 1983 and it worked by means of short-wave analog or digital telecommunication in a wireless connection established between a telephone and a relatively nearby transmitter. Tern 'cellular' is used because the system works many base stations divide thus a service area into multiple 'cells'. Cellular calls are transmitted from base station to base station while subscriber travels from cell to cell, like it was practiced in first car (mobile) phones.

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