Metro PCS Complaints and Reviews

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Metro PCS
Main address: PO Box 601119 75360 Dallas TX
1-888-8metro8 (1-888-863-8768), ,
  • 235+24 mobile complaints
  • $52.6K claimed losses
  • $203 average
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I buy a phone online for my mother is difficult for her and I need to returned .now i need the label from you guys to returned please please. Thanks Add comment

I have had a account with metro PCs since 2007 and have had NO problems with the phone or the service. Now I have to give up a phone I love for two evolve phones that truly suck, they pocket dial, dial on. Their own,and the battery's won't hold charges. After all this I am seriously thinking about changing carriers and that really bothers me cause I loved metro PCs Add comment

  • Jul 21
  • Cellular Phone
  • Toms River, New Jersey
  • Bad Customer Service
  • 1
  • 9

I needed a plan that would fit my budget...and so i went to metro pcs in toms river on dover road. As soon as you turned into the parking lot...there was no metro pcs sign at all, all you seen was "free cell phones" and "electronic cigarettes". I had no idea what i was walking into. The store was completly empty...not at all what i expected...and was so uncomfortable. There was only one guy... Read more

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  • Jul 21
  • Cellular Phone
  • Bad Phone Service
  • 4

Shoot i though my cricket service was terrible. Please. Switched to metro and it is the freaking worst. What really irritates me is i cant make phone calls in my own house. Ive called them several times all they do is fake trouble shooting but the service remains the same. Sucky. I have to drive all the way up the street to talk on my phone and that is just not acceptable. I missed so many calls... Read more

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  • Jul 20
  • Cellular Phone
  • Optimus L-9
  • 2

I purchased am Optimus L-9 a year ago. Since then i have no apps on my phone. I cant use my Gmail or any of my apps. Ive had to uninstall updates to factory settings. I cant get any updates.I have a SD card that is so empty because I dont have the option to save ANYTHING to the SD card.My phone runs slow and nothing syncs. I called Metro and they wanted to do a master reset. That has nothing to... Read more

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  • Jul 18
  • Cellular Phone
  • Monroe, Louisiana
  • Phone Service
  • 4

I have had service with metro 4+ years and my phone broke so thdy sent me a nrw one may 31. It will not pick up any coverage at my house, only about ,20 miles away can I get service. Ive been to 5+ stores and they are lazy and clueless. Ive called e every day at least once and up to 6 and cannot get any help there either. Ive been told so many different stories its crazy!! Im going to switch... Read more

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  • Jul 17
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Miami, Florida
  • Inexperienced Customer Service
  • 12

It was a thursday afternoon,jul 17,2014.There was a real young girl and and older guy.The young girl wanted to charge 49 dollars,instead of 29.The explanation she gave was totally illogical,her body language showed she was nervous,she couldn't even explain the difference between the exhibit and the attain. She was trying to make money on a special rebate.All that needed to be paid was 29... Read more

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I just got this phonr two weeks ago i cant call out or get internet service unless im using somebody hot spot then metro pcs had the nerves to send a texts message saying i use my data service up when i havnt use it i done miss important phone calls Add comment

Your internet service is garbage. Once you get onto a site, you're kicked off in seconds, and it takes forever. You have to keep starting over..SUCKS!!!!!!! Add comment

Metro pcs rebate is full of *** its all a lie they dont give ur money back Add comment

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