Metro PCS Complaints and Reviews

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Metro PCS
Main address: PO Box 601119 75360 Dallas TX
1-888-8metro8 (1-888-863-8768), ,
  • 241+28 mobile complaints
  • $52.8K claimed losses
  • $196 average
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  • 1 day ago
  • Cellular Phone
  • Houston, Texas
  • Rebate
  • 4

The New Braunfels location owner and his girlfriend said the two lines would qualify for a rebate..paid 200 and something expecting to get the 100 back they stated I would receive when I mailed in my rebate. They said I would get 50 back for each phone. I mailed everything in and two weeks latter got email that it doesn't qualify. Him being the owner you would think he should know what he is... Read more

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  • From mobile
  • Metro PCS
  • 2 days ago
  • by anonymous
  • #523727

It's been two weeks and my phone doesn't have a signal or anything. It's a cool lil phone but from the looks of it, it was a waste of purchase, service and time. I'm not even about to go through the grief of returning this phone. Just gonna set them straight, try to sell it, and go to another phone service. If i had to choose, i would choose Cricket ANY day over Metro. Add comment

  • 2 days ago
  • Cellular Phone
  • Constant Phone Calls
  • 7

What are you guys planning to do with this issue about Spanish Telemarketers that keep harassing Metro PCS customers? I want to know why are spanish telemarkets automated callers keep calling my phone, my girlfriends phone and apparently a whole lot of others. They are using other metro pcs customers phone numbers I want to know why are spanish telemarketers automated callers keep calling my... Read more

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I cannot understand why I can't get get much phone to work with the ram space of 500megabytes so I have something that says unlimited not exactly a true statement metro pcs does not understand the statement that they give you for what you pay for they put a limit on something that says unlimited false advertisement Add comment

  • Aug 14
  • Cellular Phone
  • Milledgeville, Georgia
  • Cell Phone Coverage
  • 8

There is NO MetroPCS coverage in Milledgeville, GA. I have not found any area where I am covered in this town of 18,000. Routing through Verizon doesn't work either. Text seem to sometimes go through but calls never do. Yet I still pay my $40/month fee. Going to have to cancel my subscription with MetroPCS. I am off the grid with my MetroPCS cell phone. off the gridoff the gridoff the gridoff the... Read more

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I have bought 7 of the metro phones in the last 2 years just to go back to my old trusty coolpad Quattro due to lack of service no matter my location. Not able to make or receive calls or texts for long periods of time for no apparent reason. Poor service! Add comment

  • Aug 12
  • Cellular Phone
  • Disconnected Phone
  • 12

My plan was terminated 08/06/2014 by y'all for non personal usage in which I was told by customer service because I was on the paryline & that I was making calls every 10mins. which that part was false but yes I do call the partyline. & I call for personal use I have a room on there which I get paid for that is my jobs & since. my phone has be disconnected I have lost money &... Read more

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I bought my phone to go to family mobile metro refused Rio give me the codes to release metro programming I have to have 90 days of *** poor service before they will give th3m to me. BULL Add comment

  • Aug 07
  • Cellular Phone
  • Bad Phone Company
  • 1
  • 3

Worst phone company ever.they dont fix the streaming by the end of the month.they can stick this upgrade u no where Read more

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  • Aug 06
  • Cellular Phone
  • Red Bluff, California
  • Samsung Galaxy Exhibit
  • 17

The phone that I upgraded to from the "Haweii Phone", was a Samsung galaxy Exhibit. It turned out to be a "PIECE of CRAPP", and I mean that literally that is one of the worst phones I have ever experienced. Metro you need to "ELIMINATE" that crappy phone off the market or sell it almost for pennies on the dollar or basically just give it away for free with "NO Charges" involved. I have had this... Read more

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