2.1
  • Price1 votes
  • No contract1 votes
  • Customer service4 votes
  • Inconsiderate company4 votes
  • Their customer service4 votes
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  • 2 days ago
  • Cellular Phone
  • New Port Richey, Florida
  • Cell Phone Rebate
  • 2
  • REVIEW RATING 4/5

I purshased 4 new phones with the rebate salesman had all of it advertised in the store, gave me the rebate forms, and when I sent it in they said it was not valid that I had to purchase the phones on line the salesman did not tell me that or I would have done that. I went back to the store and guess what the salesman is no longer employeed there! Metro PCS does not educate or have any practices... Read more

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I am so sick and tired of this cellphone running like a piece of junk. Metro you should please your customers on the $50 plan. Make it run better or I am gone. Add comment

  • Feb 21
  • Cellular Phone
  • Tampa, Florida
  • Return Policy
  • 28
  • REVIEW RATING 4/5

I bought a phone yesterday, the girl didn't give me a receipt or anything. I went back 30 minutes later to return the phone. The girl told me the quality of the camera was good and it wasn't, it actually sucks. The call quality sucks sounds like the person I'm talking to is in a bubble and the swipe feature doesn't even work properly. They told me it's a final sale and there's nothing they can do... Read more

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Ur service to pay ur bill sucks to top it of ive been with out service cuz ur people are so.*** ***. Then u get blocked out ur acount dumes *** ever Add comment

I have reported that someone has been snooping into my phone. The phone keeps acting up. The internet cuts in and out. Please resolve issue or I find another cell company Add comment

I would like my phone to be checked. I have had someone snooping into my phone. Now all of a sudden my contacts stop working off and on. Metro do a better job protecting my cellphone from *** offs. I want my phone secure now. Pay $53 a month and you will do nothing to protect my account or cell. Well either resolve or I go somewhere else for my cell company Add comment

  • Feb 12
  • Cellular Phone
  • San Leandro, California
  • Phone Service
  • 21
  • REVIEW RATING 3/5

On december 18th i receiveda text saying they reversed my payment that was all. December 24th i received notice i owed them 180. I contacted customer service about my bill in jJanuary. They said i owed 180 on the phone the guy was helpful. I went to pay my bill in the store because metro didnt accept my credit card payment. I waa floored when the man said i owed almost 300 to get my phone turned... Read more

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  • Feb 06
  • Cellular Phone
  • Pompano Beach, Florida
  • Cell Phone Bill
  • 1
  • 1
  • 29
  • REVIEW RATING 4/5

Metro PCS illegally charged my credit card without my permission.I paid my son's phone bill once in Dec of 2014.On Jan.23rd, 2015,charged w/o my permission. I called them on the 1/23/15, they promised and apologized to me and agreed to refund the charge. They promised they would refund me in 5 to 10 days. After the 5 day, no refund! I called again. Once again they promised and apologized that... Read more

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This is what I deal with on a daily basis with metro and I'm switching phone company at the end of the month Add comment

The metro pcs doesn't give me the full 30 days for example if I sign up the 3rd I should be due the 3rd not the second nor the 4th Add comment

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