Metro PCS - Can't pay monthly bill by ewallet, by phone, or by mail! Agent says I must pay by store due to incompetence!
- 2 days ago 2014-10-20 09:07:10
Metro PCS Communications, Inc. is an American telecommunications company. The company was founded in 2002. The company provides a complete selection of wireless telecommunications services. Metro PCS Communications, Inc. offers unlimited local and long distance calling without any signed contracts. The tagline of the company is: "Everything we do is unlimited." Metro PCS Communications, Inc. offers unlimited local wireless calls, unlimited long distance, unlimited texts, unlimited directory assistance, and unlimited Web access. The company is considered to be one of the leading companies in most top U.S. telecommunications markets. Metro PCS Communications serves more than one hundred millions of customers.PO Box 601119 Dallas TX 75360
- Cellular Phone
- Poor Customer Service
After an hour wait to talk with a supervisor about paying my monthly bill -- which I could not do by ewallet, internet, or by phone -- I was told that even though my account is active in system, the Metro payment system is problematic -- so I must make a cash payment at a local store! When I asked if I could make a complaint by email to Metro, I was told that there is no way to make ... Read more ›Was this review helpful? 0 0 2.5