Metro PCS Complaints and Reviews

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Metro PCS
Main address: PO Box 601119 75360 Dallas TX
1-888-8metro8 (1-888-863-8768), ,
  • 267+40 mobile complaints
  • $63.7K claimed losses
  • $207 average
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barely got this phone line bill not do in my phone sorry to shut off Add comment

     

  • Oct 26
  • Cellular Phone
  • Security Question
  • 7

Each month I have some problem paying my bill on line. If I'm filling out a form I'm not allowed to complete it. Then I go to another form which I'm not allowed to complete either. If asked for security question, the question never show so I can give answer. If it says I will get security code to my phone, that never shows either. Im utterly frustrated with Metro's supposedly easy way to pay.... Read more

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  • Oct 24
  • Cellular Phone
  • Tampa, Florida
  • Cell Phone Rebate
  • 11

I bought a cheap $49 phone with a $25 REBATE, The manager even helped me fill out the rebate form. 3 weeks later they say my phone DOES NOT QUALIFY for Rebate. Just called them and they said sorry -- nothing I can do. IT IS A HORRIBLE COMPANY ------ Scam artists. - Bruce / St Pete / FLA At least 100 words ? go go go go go go go go go go go gp go g p lllllll dljho lijr poijepoj pojetpr ... Read more

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  • Oct 23
  • Cellular Phone
  • Aubrey, Texas
  • Defective Phone
  • 12

Every time i have to a metro store or the "corporate" store they have very nasty attitudes and cant answer my questions that relate to my phone or their service. Not to mention nothing metro says about their service and plans are true. My internet never works unless i am outside and i can barley make calls. I have taken my phone in to be repaired for me to get a new phone and the new phone has... Read more

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  • Oct 23
  • Cellular Phone
  • Holiday, Florida
  • Pushy Salesman
  • 20

I bought my first Android LG Optimus F6 phone last month. I was told I need a 4gb memory card for this phone for $30.00 and found a 8gb memory card at walmart for $9.96. Later found out I really did not need one to operate the phone. I also have technical problems with the phone and was told Metro would fix any problems with phone in the first year. I went back to the store to get my money... Read more

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  • Oct 20
  • Cellular Phone
  • Poor Customer Service
  • 21

After an hour wait to talk with a supervisor about paying my monthly bill -- which I could not do by ewallet, internet, or by phone -- I was told that even though my account is active in system, the Metro payment system is problematic -- so I must make a cash payment at a local store! When I asked if I could make a complaint by email to Metro, I was told that there is no way to make ... Read more

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Why everytime i go to localwireless sport not working?? Before its good. Add comment

     

  • Oct 10
  • Cellular Phone
  • Lake Worth, Florida
  • Positive Experience
  • 30

Thank you for the tips, they will be put to good use. Although I enjoy the inside tips, some of your arguments are not reasonable, it is very unfortunate that many companies hire any fool to answer customers calls just because they can pay pennies for that. You also need to understand that we the customers are the ones paying for all services, not MetroPCS, they are the one making the money. Sure... Read more

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  • Oct 09
  • Cellular Phone
  • Carmel Hamlet, New York
  • Phone Payment
  • 11

I have in issue that concern,s my phone payment can you contact me as soon as possible Read more

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