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  • Customers like
    • Price2
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    • Phone1
  • Customers don't like
    • Customer service10
    • Inconsiderate company6
    • Their customer service5

  • 1 day ago
  • Cellular Phone
  • Tacoma, Washington
  • Billing Department
  • 9
  • REVIEW RATING 4/5

so I call metro pcs headquarters Pacific me ask to talk to someone to specialize in making complaints they charge me $89 per port my number just in my number for over 10 years to boost mobile still no response when they open the attached is a used to be a customer I think you and I would have still been a customer but your services is jacked upso class action lawsuits I mean wouldn't because... Read more

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Total ***, it's not nation wide coverage its spotty nation wide coverage, will not work 10 miles outside the 275 loop in Cincinnati. On a trip to blacksburg va it wouldn't work the whole way. And they know it. Add comment

I just got a iphone4 from att and I want to tranfer my service over to my phone Add comment

about equipment for metro pcs then again to have to your time 5 even the Samsung Galaxy find very expensive the sound went out they said I didn't have protection plan when I purchased it I had to pay $84 deal did I get no to get my number that I've been had eight years ported back to boost mobile Add comment

  • May 22
  • Cellular Phone
  • Salt Lake City, Utah
  • Return Policy
  • 36
  • REVIEW RATING 4/5

Why have a metropcs promise if you wont honor it. I bought a brand new phone and service from a metropcs kiosk in the mall on may 20th about 730pm. And i tried to return the phone at about 11am on may 22nd after reading the return policy which is metro pcs so called metropcs promise they are suppose to give you 7 days and you have to not have more than 1 hour talk time which i maybe talked on the... Read more

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  • May 20
  • Cellular Phone
  • Phone Service
  • 3
  • 3
  • 30
  • REVIEW RATING 4/5

Ive got this message several times from metropcs to buy or upgrade phone or loose service..my phone is not the ones to be upgraded yet it works just fine, so Im told i must buy a new phone, and that after a period of time, I will get a rebate back, fact is that alot of people cant just take a wad of money out of there wallets for a new phone, some of us a POOR, but we need our phones ....ive been... Read more

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  • May 18
  • Cellular Phone
  • Alsip, Illinois
  • Privacy Policy
  • 19
  • REVIEW RATING 4/5

I ported my number to MPCS on 2811 west Devon biggest mistake!! The agent gave me a receipt with no phone number , The credit card payment was read to someone over the phone,which is not secure compromising my information,the plan I asked for was different from what was on file the representative put a high security password on my account without my consent my phone was shut off less than 24... Read more

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  • May 17
  • Cellular Phone
  • San Bernardino, California
  • Alcatel Onetouch Fierce 2
  • 16
  • REVIEW RATING 4/5

I bought a brand new Alcatel one touch Fierce 2 from metro pcs, and all was great for exactly 2 days, when the phone decided it didn't want to live anymore, and just died in the middle of watching Netflix. Walked into the Metro pcs store, was told I have to wait 3 days for a warranty REFURBISHED phone, even though my phone was BRAND NEW. I swear I will raise *** if I get a beat to phone. I just... Read more

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  • May 15
  • Cellular Phone
  • Concord, North Carolina
  • Galaxy Avant
  • 11
  • REVIEW RATING 4/5

I received a message from mpc to change my Samsung Galaxy s3 for free by a new phone I received a galaxy avant the camera is not working I loose all the information music and notes that was may 11th at 2.30 the new phone loses service when I go to work may 12 at 11.30 I return to the shop and ask for my old phone the manager was so inpoliyt with me refuses all helps. And tell me he didn't care... Read more

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Tried to pay my bill several times online and over the phone they keep saying my cards are invalid. Add comment

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