Metro PCS Complaints and Reviews

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Metro PCS
Main address: PO Box 601119 75360 Dallas TX
1-888-8metro8 (1-888-863-8768), ,
  • 244+31 mobile complaints
  • $52.8K claimed losses
  • $192 average
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  • 1 day ago
  • Cellular Phone
  • Bellevue, Washington
  • 1
  • 1
  • 5

After being sold a defective phone that did not allow me to receive in coming calls, I immediately read the return policy on the contract and was compliant to the rules.( OR SO I THOUGHT) I had the phone less than 24 hrs when I attempted to return it. I was at the store on 27th ave/Bethany home literally for 2 hrs arguing with the "owners" for the "FULL REFUND" metro pcs "promises" clearly on... Read more

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  • 2 days ago
  • Online Shopping
  • Las Vegas, Nevada
  • Online Payments
  • 6

I have tried to make payments online for the 2nd month in a row. Message says Metro is experiencing tech problems call 888-8metro8. I even setup an account to manage & pay, but each time I try to access the account, it says that my password is incorrect. I have changed my password 6 times and still can not get into my account. When calling 888-8metro8 you get a recording with options, but... Read more

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  • Aug 27
  • Cellular Phone
  • Changing Payment Day
  • 8

First I was told, the day you pay we can change, lies, them 5 days before is due more lies, them 5 days after is due more lies today I was told that I have to call in the day that I want to change. I get pay on the 3rd of each month my retirement check comes in, now my payment is due on the 29th and every month gets cut off from the 30th till the 3rd that my check comes in. I used to like Metro... Read more

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I can't make or receive calls my phone is telling callers my number is no longer in service metro is telling me they see no problem when I call out phone no longer in service 8179865334 Add comment

People are *** phone don't work right and they shut me off over 20$ that wasn't on my bill Add comment

  • Aug 20
  • Cellular Phone
  • Houston, Texas
  • Rebate
  • 10

The New Braunfels location owner and his girlfriend said the two lines would qualify for a rebate..paid 200 and something expecting to get the 100 back they stated I would receive when I mailed in my rebate. They said I would get 50 back for each phone. I mailed everything in and two weeks latter got email that it doesn't qualify. Him being the owner you would think he should know what he is... Read more

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It's been two weeks and my phone doesn't have a signal or anything. It's a cool lil phone but from the looks of it, it was a waste of purchase, service and time. I'm not even about to go through the grief of returning this phone. Just gonna set them straight, try to sell it, and go to another phone service. If i had to choose, i would choose Cricket ANY day over Metro. Add comment

  • Aug 19
  • Cellular Phone
  • Constant Phone Calls
  • 1
  • 1
  • 23

What are you guys planning to do with this issue about Spanish Telemarketers that keep harassing Metro PCS customers? I want to know why are spanish telemarkets automated callers keep calling my phone, my girlfriends phone and apparently a whole lot of others. They are using other metro pcs customers phone numbers I want to know why are spanish telemarketers automated callers keep calling my... Read more

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I cannot understand why I can't get get much phone to work with the ram space of 500megabytes so I have something that says unlimited not exactly a true statement metro pcs does not understand the statement that they give you for what you pay for they put a limit on something that says unlimited false advertisement Add comment

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