The customer service with both metro corporate stores and the mom and pop stores that lead you into believing they are Metro PCS, is horrid to say the least. The folks on the phone are rude and hang up on you, the folks at the stores are the same, you can tell it doesn't matter if they sell a phone or not, they are just rude to everyone. Buy a phone one place and you cannot return it to metro store anywhere but the store you bought it even with a receipt and everything intact. If you don't have all the little *** flyer's in the box then you are not allowed to return broken phone or not, you don't have the flyer's so they will not take it back. Please let there be a prepaid besides metro take over with better customer service. 35b2186



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