Under a month ago, purchased from
Metro PCS at the 13200 block of Harbor Blvd, Anaheim, Calif. a
Kyocera Laylo
cell phone. Found out the camera did not function. Took it to the 6th Street
Metro PCS store in
Corona, Calif., was told by lady to take it back to where I purchased it. So I drove 40 minutes back to Anaheim, California where I was told to take it to the corporate store at Warner-
Bristol in
Santa Ana. Lady did not know the address of her own corporate store..but was able to give me directions on how to get there. I asked her, why she did not have the address..she said she was not given the address. Her
fellow employee agreed. At corporate store, 25 minutes later drive,
Robby finally figured it was a bad phone, went to the back room and came out to say there were no
replacement phones and to come back in 6 days, after 4pm. I drove over 1.5 hours and
delt with
Metro PCS employees who are so poorly trained they do not really help and are not given
corporate address of where to go to replace the phone. 128d9c8
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