During the past 3-4 months I have experienced unbelievable poor customer service from METRO PCS by way of receiving msgs (voice & text) AND the delivery of msgs (voice & text) anywhere from 24 to 72 hours later. Additionally on a few occassions, messages I have sent were NEVER received at all".
Multiple evenings when I attempted to send text messages, service was simply "not available at this time"/.
They have offered NO APPOLOGY?. NO EXPLAINATION!. NO REIMBURSEMENT?. NO NOTHING/. One office did reprogram my phone positive it was my phone, not their service.. I allowed them to do so:. A friend called me today after receiving my voice msg from days ago!
ANYONE ELSE HAVING THESE PROBLEMS WITH METRO PCS in the SF Bay Area? 128dbd8
Multiple evenings when I attempted to send text messages, service was simply "not available at this time"/.
They have offered NO APPOLOGY?. NO EXPLAINATION!. NO REIMBURSEMENT?. NO NOTHING/. One office did reprogram my phone positive it was my phone, not their service.. I allowed them to do so:. A friend called me today after receiving my voice msg from days ago!
ANYONE ELSE HAVING THESE PROBLEMS WITH METRO PCS in the SF Bay Area? 128dbd8
 Comments (3) |
| 1. Written by BJobSecure on November 3, 2010 from palm springs, california, US (continued from BJobSecure  and I live in Orange County, California. |
| 2. Written by BJobSecure on November 3, 2010 from palm springs, california, US Metro PCS, Inc. promised to refund me $50 for my having paid for a month of service, only to have their service "down" all around me- and that was over 2 years, ago!! No store managers able to help, since their "hands are tied." What a bunch of bull-crap! When I contacted the customer service line, first, then twice, then on the 3rd attempt to reach a "live" person, I learned that the secret is to place the call, and then IMMEDIATELY MUTE THE MOUTHPIECE ON THE PHONE- somebody came on the phone after almost 2 minutes to speak with me, and that person actually even seemed surprised to be having to speak to me! I WILL NEVER TRUST "METRO PCS, INC.," OR ANY OF ITS EMPLOYEES EVER AGAIN!!!! (and I look forward to the day when they get caught cheating customers and have to close their doors, too!) |
| 3. Written by SALLY on July 2, 2010 from poughkeepsie, new york, US Have your *** friends fix THEIR phones  HAHA |
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| Comments on METRO PCS - delivers voice & txt msgs 24-72 hrs later | |
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