I had metro for almost 5 years and I never replaced my cell, which I love it.
Bad luck........., I lost my cell last Friday 13th and my nightmare started that night!
I called Asurion the phone insurance and after 5 years of payment w/o a claim, they wanted to charge me $85!!, thats the price of a new phone!
I shopped around for the best deal and I ended in T-mobil from where I got a wonderful Xpressmusic phone and a scary cell plan w/ 2 yrs contract.
I decided this morning to talk again to Asurion, since I have 14 days to brake the T-Mobil contract, the only new option they gave me was a newer model of a refurbished phone for the same $85 and for me was no deal.............surprise!!, the representative recommend to me to change my service to T-Mobil if I wanted a better service!!
Then I talked to MetroPCS costumer support as a last try, a very dry representative talked to me, the only 2 options he offered: pay the deductible or cancel the service........., I send the guy to H""L and with him the whole Metro PCS.
I don't like phone plans, think they are basically design to cheat the costumer and after tricking you they steal your money in a legal way, but every time I had to talk to T-Mobil they treat me as a VIP.
Then if You have Metro piece of S***T and you pay the insurance, quit paying it!, is better to buy a new phone and stop all the "BS" before they show it to You. :) 128dcef
Bad luck........., I lost my cell last Friday 13th and my nightmare started that night!
I called Asurion the phone insurance and after 5 years of payment w/o a claim, they wanted to charge me $85!!, thats the price of a new phone!
I shopped around for the best deal and I ended in T-mobil from where I got a wonderful Xpressmusic phone and a scary cell plan w/ 2 yrs contract.
I decided this morning to talk again to Asurion, since I have 14 days to brake the T-Mobil contract, the only new option they gave me was a newer model of a refurbished phone for the same $85 and for me was no deal.............surprise!!, the representative recommend to me to change my service to T-Mobil if I wanted a better service!!
Then I talked to MetroPCS costumer support as a last try, a very dry representative talked to me, the only 2 options he offered: pay the deductible or cancel the service........., I send the guy to H""L and with him the whole Metro PCS.
I don't like phone plans, think they are basically design to cheat the costumer and after tricking you they steal your money in a legal way, but every time I had to talk to T-Mobil they treat me as a VIP.
Then if You have Metro piece of S***T and you pay the insurance, quit paying it!, is better to buy a new phone and stop all the "BS" before they show it to You. :) 128dcef
 Comments (1) |
1. Written by Ashley on April 14, 2010 from lady lake, florida, US I just broke my Phone, like i dont know what happened but all the letters on my keybord are busted up and dont work, I need a new phone this is totaly broken. So I've had this phone for 3 months now, isnt there some 1 year warrenty on it? because it broke i can get a new one for free or something? im sooo mad because i cant be paying to get a new one |
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