MY PHONE WASNT WORKING SO I WENT IN THE STORE TO TRY TO GET THEM TO LOOK AT IT AND SEE IF THEY COULD FIX IT. I TOLD THE GUY WHAT WAS GOING ON AND HE IMMEDIATELY SAID IT WAS SOME CARD THAT GOT MOVED INSIDE AND IT WOULD COST $45 TO FIX AND IT IS BETTER FOR ME TO JUST BUY A NEW PHONE. SO BASED ON HIS INFORMATION I DID. SO, LATER WHEN I WAS TRYING TO TRANSFER NUMBERS OUT OF MY OLD PHONE, I NOTICED THET IT STARTED TO WORK AGAIN. SO, REALIZING THAT I DIDNT NEED THE NEW PHONE, I WENT TO RETURN IT AND THEY WOULD NOT REFUND MY MONEY. I ONLY MADE THE PURCHASE BECAUSE THE MANAGER SAID THAT WAS MY BEST OPTION. NOW, I GOT 2 PHONES! YAY 35b3a1a



  Comments (4)
1. Written by Diana on January 15, 2012

On January 5th, I changed from ATT to MetroPCS, thinking "finally no addl charges" and bought a smart phone (I wish it was smart!!) Three days later, I went back to the store because the phone was not working. The rep who transferred my phone number entered it incorrectly. YAH! That was 1/9/12. On 1/12, I returned. The phone would not hold a charge. I tried 3 outlets in my home and it didn't work. Went back to the store again, and the rep said that a new powercord would take 3 to 5 days to arrive. Are you kidding me??? I told her that that wasn't going to work, so (thinking it was the phone iteself and not the power cord) she swapped out my phone for another and gave me back my old cord. It worked for 1 day then died. Today is 1/15 (sunday) and I'm going back again. Since I have a family plan and my mum is having problems too..I'm just so TIRED of this sh*t. We haven't even had the phones for 2 weeks yet. I feel they should not charge for service since the phones don't work. I'm ready to leave but don't know where else to go. I'll keep you posted.
2. Written by hisvessel on January 2, 2012

I Dont Care if U CARE!!! HAPPY NEW YEAR!
3. Written by hisvessel on January 2, 2012

WHATEVER
4. Written by Stop screaming on December 31, 2011

Stop screaming! There is no need to type in all caps. That only makes people care even less about your complaint.

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