Metro Pcs - MetroPCS cust service number will never let you talk to anyone
I have read many comments after my experience saying just say add service or new customer and it works every time. Well, it seems that MetroPCS is actively closing those loopholes. Their FAQ says you can talk to a Customer Service Rep 24 hours a day but that is a flat out lie. You can say 'Agent', 'New Customer', 'Add Line' or anything else and all you get now (as of 3/23/10) is the computer saying "Oh, you want to talk to an agent, I am sure I can help you better but if not I will transfer you to an agent" (this is paraphrased). Well that is another lie. You will NEVER get past this.
As I said, apparently some of the tricks of saying new customer and add a line used to work. They don't now and that shows that the automated system is being updated to block getting through intentionally. So now you can go to a MetroPCS retail store and wait in line 30 -45 minutes after driving 30 miles.
Thank God for competition and other carriers in my area with similar or better plans and rates.review #175959
You may also like
- "I just finished complaining to the FCC and BBB and now I am voicing my problems here. I live in las vegas and have poor service, poor internet speed. poor..."
- "After having a battery installed in my iPhone... Once I got home, I realized that the volume controls and the vibrate features no longer worked. I contacted Matthew Snider via..."
- "Purchased program w/additional cost for tech support. Web site shows program allows for call recording, satisfaction guaranteed. Downloaded program and learned call recording is not a feature, so the..."
- "I got my nieces hair cornrowed at Smartstyle in Winder, GA. I keep their hair in cornrows. Their hair lasts four weeks and that is with heavy activities like swimming..."
- "Purchased MLB Pet Jersey. Large size did not fit my PUG. Ask to exchange for XL. Charged additional 3$ to process this request. No communication from merchant on exchange shipment...."
- "What $99 Special? Quote tool tells me it's under their $100 minimum. What a joke! A call to their 800 number was useless - calltaker had no knowledge of..."
- "OMG LADIES DO NOT ORDER FROM THESE PEOPLE YOU DONT KNOW WHO THEYE ARE ... THEY WONT CUMMUNICATE WITH YOU ON ANY TYPE OF LEVEL.... SO I RDERED MY HAIR..."
- "Cut my interior seal when installing glass in my jeep and has given me the run around and it's been a month..."
- "When I ordered my tickets I specifically ordered Floor table section. when my tickets arrive in the mail they are floor section standing room. When I log back into Bigstub..."