Metro PCS Reviews

This is the worst company I have ever dealt with. They promised me that if I didn't like the service or the phone I would get a full refund within 7 days or under one hour of talk ...

I went to store # 8009 in Redlands, CA where I was kindly helped. The next day the phone was shut off due to their error of some kind. I asked for them to please fix it but they co...

After being on the phone for an hour waiting to talk to someone they said service will be down for 2 hours.i tried using my land line to call anyone with metro and said out of rang...

During the past 3-4 months I have experienced unbelievable poor customer service from METRO PCS by way of receiving msgs (voice & text) AND the delivery of msgs (voice & text) anyw...

I paid my bill online which is $50.00 monthly. When I looked at my online bank statement I found that MetroPCS took 3 payments_within the space of 1 minute!When I calle...

I bought a smart phone on may 14/2010 I discover that the service is pretty bad, and the customer service awful, I dealt with customer services for the whole weekend every time I c...

Five days after i purchased a phone from metro pcs, started to break up the phone calls, messages were not recieved by my friends, I couldn't go to metro location to report th...

Under a month ago, purchased from Metro PCS at the 13200 block of Harbor Blvd, Anaheim, Calif. a Kyocera Laylo cell phone. Found out the camera did not function. Took it to the 6th...

I am on a family plan, and due to an illness the account was paid one day late.At that time one member of the plan was going to drop out, but the dealer in Holiday, FL removed the ...

I have read many comments after my experience saying just say add service or new customer and it works every time. Well, it seems that MetroPCS is actively closing those loopholes....

In March I tried to buy a new cellphone in the Metro Central Hialeah, FL Office #2002(The New Samsung Caliber)that was on special with a good rebate. They told me they didn't h...

My husband and I bought a phone from here. We got it home to discover that his phone did not hold a charge. I took it back two days later, and was given another battery even though...

So I went into Metro looking to sign up on the $30 unlimited plan, this CSR comes up and offers assistance and it just went down hill from there.The phone I wanted was ...

I though it would be a good Idea to go the family plan 4 phones for $100,add says "Including Calling Features"after my wife had washed my phone with her pants, I figure...

I'm not satisfy, not to a machine that don't have an idea what type of question I needed to ask, I want to talk to customer service when I call. make me think that all they do is s...

Let them know how you feel Greg Pressly Vice President - Customer Care +1.214.265.2550 gpressly@metropcs.comMetroPCS Communications, Inc. ...

I have a Metro Samsung R410 model which was purchased in Feb.08.The tel.isn't working @all now.It goes in Power save mode and searching SVC. I ret.it to the store where it was ...

I had metro for almost 5 years and I never replaced my cell, which I love it. Bad luck........., I lost my cell last Friday 13th and my nightmare started that night! I ...

FOR THOSE WHO WANT TO COMPLAIN AND LET OUT THE ANGER, HERE'S AN ALTERNATIVE FOR YOU I HAD TO DIG UP WITH A LITTLE RESEARCH: ROGER LINQUIST, PRESIDENT, DIRECTOR AND BOARD CHAIRM...

So. A friend of mine, who had been going through some tough times and needed a cell phone a.s.a.p. so we had an extra phone from previous that we own, so we gave it to her. So, we ...

I recently bought 2 phones and service from MetroPCS. The phones had a 1 year warranty. When one went bad, I discovered that although in the center of the San Francisco service are...